FAQ
Category
We offer a full refund within 30 days. We also provide a 30-day exchange, replacement, or partial refund for manufacturing defects or shipping damage.
Please note: This policy doesn’t cover damage caused by misuse.
No, The Surge Case features overcharge protection and heat regulation, ensuring safe and reliable charging and giving you peace of mind.
For whatever the reason if you are not satisfied with your purchase within 30 days of placing your order we will refund you for the purchase with no questions asked.
Please note: This policy doesn’t cover damage caused by misuse.
If you want to order The Surge Case as a gift for a friend, checkout as normal but use the recipient's name and shipping information. We will keep receipts and prices out of the package.
Tracking your order is simple! Once your order has been shipped you will receive a shipping update email with a corresponding tracking number.
The Surge Case offers two key benefits: it provides extra power and enhanced protection for your phone, ensuring you can go about your day worry-free!
Surge Case orders are fulfilled and shipped to anywhere in the United Kingdom in an average of 10 - 16 days.
Absolutely! The Surge Case is built with high-quality materials and advanced safety features to protect both your phone and its battery. You can rely on it for secure and dependable performance throughout the day.
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